Terms of service for Home Spa Cornwall

 

Please be reassured that the safety and wellbeing of our clients and therapists is of the most importance. Our focus is on your Wellbeing and Health, providing a safe working environment.

 

Please ensure you can provide parking (a space or on the road close by) for your therapists as they will be arriving with heavy equipment. If you’re unsure please call us to check on 07525 852231.

 

We have a 24 hour cancellation policy in place, any cancellations within 24 hours of the treatment start time will be charged at 50% of the treatment price (Unless you’re able to reschedule).

 

Our therapist will endeavour to arrive on time or up to 10 mins prior to treatment start time, but there will be occasions where the traffic is bad (especially during peak season), and although we always leave plenty of time for travel this is sometimes out of our control. Our therapists will be in touch if they think they’ll be late so we can keep you in the loop.

 

Please allow 15 minutes either side of your treatment time for the therapist to set up/down their couch.

 

Any questions please feel free to email us on: hello@homespacornwall.co.uk